(303) 427-6300

Douglas County Orthodontics

9227 E. Lincoln Avenue, Suite 100
Lone Tree, Colorado 80124

562 Castle Pines Parkway, Suite C-8
Castle Rock, Colorado 80108

photo of a smiling teenage girl with braces

Emergency Care

"Emergencies" are defined as situations that require immediate attention or overall well-being of the body is at significant risk. Dental emergencies are typically a result of dental/facial injuries or trauma or an unexpected flare-up of an existing dental condition usually associated with an acute infection. If you have been injured, are bleeding or are in extreme rapid occurring pain and swelling, Your First Response should be to an Emergency Care Facility or your General Dentist's Emergency Service. Any breakage of the orthodontic appliances as a result of accidents or injuries can be taken care of after the more immediate health and dental injuries are attended to.

Orthodontic "Emergencies"

True orthodontic emergencies are very rare, but when they do occur we are available to you. As a general rule, if you are experiencing severe pain as a result of your braces or an appliance problem, it has probably been developing and worsening slowly over many hours or even a few days. Do not let a problem become an extreme situation. Please call our office during office hours when the early signs of a problem begin to appear. We know it is a judgment call on whether to contact us. We can give you a few tips on home remedies or we will certainly be happy to see you in the office even if it turns out to be ordinary irritation and was perhaps nothing to worry about. We would rather be proactive early.

After Hours Care-Comfort Line at 720-333-1938

If you are experiencing severe pain as a result of your braces or an appliance problem that you were unable to call during normal business hours, please call our Comfort Care Line at 720-333-1938. Please leave a message on the voice mail and you will normally receive a call back within 30 minutes. Make sure you leave your name/patient’s name/nature of the emergency and contact information. The technician or doctor returning your call will try to assess the problem by phone and offer any specific remedies that may help to improve the discomfort until our office next opens. If it is determined that the discomfort or problem requires immediate attention, an after hours arrangement will be made with you to be seen at our office. There will be a $75 minimum office charge made for after hours care.

Home Comfort Care

You might be surprised to learn that you may be able to temporarily solve many problems yourself until you schedule an appointment with our office. When working with your appliances, you need to know the names of the parts of your appliances so you are able to identify what part is broken or out of place. After alleviating your discomfort, it is very important that you still call our office as soon as possible to schedule a time to repair the problem. Allowing your appliance to remain damaged for an extended period of time may result in disruptions in your treatment plan.

The following solutions may help you relieve your discomfort:

Poking Wire Tie

Using a pencil eraser, push the poking wire down or place wax on it to alleviate the discomfort.

Loose Bracket or Band

If your bracket or band is still attached to the wire, you should leave it in place and put wax on it. If the wire comes out entirely, place wax on the wire or try to clip the wire with clean toenail clippers.

Loose Wire

Using tweezers, try to place your wire back into place. If doing this and using wax does not help, as a last resort use toenail clippers to clip the wire behind the last tooth to which it is securely fastened. If your discomfort continues, place wax on it until you are able to schedule an appointment to fix what is broken.

Loose Appliance

If your appliance is poking you, place wax on the offending part of your appliance. If the appliance becomes loose in your mouth, call the Comfort Care number (720-333-1938); this could be something that needs to be repaired as soon as possible.

General Soreness

When you get your braces on, you may feel general soreness in your mouth and teeth may be tender to biting pressures for three to five days. This can be relieved by rinsing your mouth with a warm saltwater mouthwash. Dissolve one teaspoonful of salt in 8 ounces of warm water, and rinse your mouth vigorously. Placing Orabase on the affected area may help; this can be found in your local pharmacy. If the tenderness is severe, whatever you normally take for headache or similar pain.

The lips, cheeks and tongue may also become irritated for one to two weeks as they toughen and become accustomed to the surface of the braces. You can put wax on the braces to lessen this. We'll show you how

Need A Suggestion?

In the event the above remedies are unsuccessful at eliminating your discomfort, please call our office (720-344-2662) or After-Hours Comfort Line (720-333-1938) for further assistance in relieving the discomfort.

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Lone Tree Location | 9227 E. Lincoln Avenue, Suite 100 | Lone Tree, Colorado 80124

Castle Rock Location | 562 Castle Pines Parkway, Suite C-8 | Castle Rock, Colorado 80108

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